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Read About SEACON’s 24/7 Service Support Team

16/10/15.

24/7 Service Support

24/7 On Call Datasheet

SEACON field service technicians are on call 24 hours a day, 7 days a week to handle your on-site service needs. Technicians are always prepared for emergencies and can be working in Houston within a few hours, Singapore within 30 hours, and Australia within 48 hours. These individuals are highly skilled in providing installation assistance, making field repairs and performing routine, scheduled maintenance on your connection and cable termination equipment. They also provide technical support along with these services.

Installation – SEACON personnel conduct global equipment installation and provide training for your operations personnel as required. This may be conducted at a SEACON factory or on-site as required.

Maintenance – Preventative maintenance services help minimize wear and damage to extend the useful life of your equipment.

Repair – Whenever possible, SEACON technicians perform troubleshooting diagnostics and make repairs on-site.

Support – Experts in quality assurance, quality control, product engineering, field installation and preventable maintenance procedures can be provided on a project or contract basis.